Quality & CAPA Agent
The agent works across defects, lots, customers, and inspection records: detecting spikes against baselines, linking impact to affected shipments, drafting 8D/CAPA documents, and queuing held customer notices for approval.
Agent in Action
Quality failures are often visible in the data before they are labelled as customer issues. The agent connects defects, lots, and shipments before the 8D starts late.
Defect rates tracked against rolling baselines
Spike detected and linked to affected lots
Lot-to-customer impact mapped across open shipments
8D/CAPA document drafted for QA review
Customer notice queued when impact is confirmed
Compliance evidence logged continuously
Operating Model
Runtime Duties
This is the practical operating surface: the checks it runs, the work it performs, and the actions that stay governed.
Detects defect spikes against rolling baselines by line, shift, and SKU.
Links affected lots to open customer shipments.
Drafts 8D/CAPA documents with evidence attached.
Queues held customer notices when impact is confirmed.
Builds continuous compliance evidence for audit readiness.
Defect rate by line, shift, and SKU against rolling baselines.
Lot genealogy and shipment links to customers.
Inspection checkpoint variance and SOP adherence.
Repeat defect patterns across similar SKUs or lines.
Operational Scenarios
The point is not a smarter dashboard. The point is the moment between a gap appearing and the team being able to act on it.
A defect rate crosses baseline on a line tied to three customer shipments.
The customer reports the issue before QA connects the lot link.
The agent detects the spike, maps affected lots and customers, and drafts the CAPA before the call arrives.
An audit requires CAPA evidence from the past quarter.
The team reconstructs records across shift reports and email trails.
The agent has built the evidence trail continuously — audit-ready when asked.
Focused Metric Impact
Zipdata agents are not generic metric coverage. Each one owns a focused process slice and is measured against the operating outcomes that process can actually move.
Links defect spikes to affected lots and customers, drafting CAPA before the customer reports the issue.
Protects more batches by catching deviation patterns while containment is still possible.
How It Is Operationalised
Behind every named agent is a workspace configuration: typed data, watches, feeds, tools, approvals, and memory.
Defects, lots, customers, inspections, shipments, CAPA history, and SOP records.
Defect drift, lot impact, inspection variance, and repeat patterns.
Defect spike alert, CAPA document, customer notice draft, and quality scorecard.
CAPA draft, customer notice queue, compliance log update, and approval audit.
Runs Inside a Workspace
This agent is one program running against a shared workspace: connected entities, analytics, watches, feeds, tools, and approval policies. The same workspace can host several agents, each focused on a different process and metric pair.
See it live in your operation
We configure quality watches around your defect entities, lot links, and CAPA policies, then show the first spike alert before we meet.