Managed Operational Intelligence

Manufacturers don't lack data. They lack control.

Managed Operational Intelligence

A managed service that connects your data, watches your operation continuously, and delivers the briefings your team needs — live in weeks.

The Reality

The blind spots cost you margin, delivery trust, and management time.

The problem is not that the ERP, quality log, machine readings, and spreadsheets are empty. The problem is that no one sees the connected picture early enough to act.

A mid-sized manufacturer cannot staff analyst capacity for every order, every machine, and every shift. The volume of signals exceeds what any team can watch by hand.

What Zipdata Is

Zipdata is a Managed OI Service

It gives your operations team one live picture of the business, keeps that picture current, and prepares the work that should reach people before the meeting starts. Vertical agents only work when data, monitoring, and delivery live in one platform — that is what Zipdata is.

• ERP, spreadsheets, shop floor, and machines — connected in one Data Hub , not another dashboard extract
• Sales, production, and finance stop arguing about whose number is right
• Built on what you already run — weeks to connect, not years to replace
• When a quote is approved or a job completes, the next step happens — no re-entry, no Monday compile
• The platform watches what you'd watch — on every order, machine, and KPI
• Problems surface with lead time to act, not as a surprise phone call
• Named Agents investigate exceptions and prepare the next action on their beat
• Feeds put the finished briefing, alert, or customer update in the right hands before the meeting
• Governance keeps consequential decisions with your team — one tap to approve

01 · Integrated · The Data Hub

One typed operating record — every source, one truth.

Zipdata does not replace your ERP or MES. It connects what you already run into one Data Hub — every business object as a real typed record, linked by Job Number, Order, and Lot. Not another dashboard extract.

02 · Realtime · The Engine

When work moves, the system knows — and judges what matters.

Realtime is not a faster dashboard. It is the manual plumbing removed so the picture never goes stale — and the moment something matters, the platform knows, judges it, and prepares the response.

• Automations — record events trigger handoffs. Quote approved → order created. Shipment out → invoice drafted. No re-entry.
• Watches — thresholds on live records and KPIs. Green silent. Amber context. Red with prepared work.
• Analytics — metrics defined once against live data. OTIF, margin, downtime — never rebuilt at month-end.
• Tasks — schedules the cadence. Daily OTIF pass at 06:30. Weekly margin review. On-trigger alerts when a record changes.

Real-world event → record change or schedule → Watch or metric evaluates → green / amber / red → notification, alert, report, or Agent.

03 · Agentic · Agents running on your behalf

Agents prepare the action, the briefing, and the customer update.

A Watch says something matters. An Agent investigates why, chooses the right tool, prepares the next action, and writes the Feed your team can use. Specialist agents per domain — with department synthesis where the picture spans more than one area.

Governance

Your team stays in control of every consequential decision.

Zipdata can read records, update internal state, and draft work automatically. Customer-facing, financial, supplier, and ERP-impacting actions stay with a human approver.

Plant anchor: a customer promise-date update is held for the ops director before it leaves the building. Every action records the trigger, proposed change, approver, and audit trail.

Feeds

Feeds put the finished work in the right hands before the meeting starts.

Groups define who. Tasks define when. Feeds carry what — a briefing, alert, scorecard, or customer update shaped for the person who acts.

• Ops director gets the morning briefing. Supervisor gets the at-risk job alert. CFO gets the monthly impact scorecard
• Customer gets a held status update sourced from the same live record — not a separate version rebuilt by account management
• What took 60 minutes of manual assembly becomes a five-minute read before standup

Operating Cadence

The result is an operating cadence no mid-sized team could staff manually.

Once the Data Hub, Watches, Agents, and Feeds are in place, the cadence compounds — every week the system catches more of the work that used to depend on someone remembering to look.

Start with one workflow. Prove control in weeks.

Pick the friction point the leadership team already feels: late orders, quote margin, downtime, or the morning briefing. The first workflow proves the backbone; the next one is configuration on the same operating record.

"I spent a career watching teams lose to the volume of signals they couldn't process. Zipdata is what I wished existed — built on a live shop floor, now ready for yours."

The Operating Intelligence tier

Zipdata lives above systems of record (ERP, MES, QMS) and below human decision — in the minutes-to-hours latency band where exceptions surface, actions are prepared, and governed work reaches the people who act. It is not a BI layer that reports what happened. It is the layer that prepares what to do next.